When we were driving home from the Florida Keys I woke up from a nap and found that Ken and Russ had decided that we would stop for lunch at Pedros. Finally the questions we'd had all of those years would be answered...
Our first stop was the cafeteria style restaurant.
The service was surly and the food, while edible, was nothing to write home about.
After we ate I went into the gas station store to look for batteries. "Sorry," I was told, "batteries are in the convenience shop across the street." I went across the street and asked for batteries. "Sorry," I was told, "This is the Pantry. The convenience store is next door." When I finally found the store with the batteries I was shocked to see the sales clerk write up a receipt for me by hand, using a piece of carbon paper! I think Pedro's needs to come into the 21st century!
Our final experience with Pedro's was the restroom. Huge industrial sized restrooms, with stall after stall. Nasty, smelly, wet, gross restrooms. The kind of restrooms in the nightmares of every potty-training mom.
I think we will not be stopping at Pedro's again....
It's too bad they've spent so much on advertising only to have so much for customers to feel dissatisfied about. Perhaps a little less 'talk' and a lot more customer service. =)
ReplyDeleteClark and I spent many minutes debating on what kind of a place "South of the Border" was. All of the billboards gave us a very confused description of the place. It sounds like my life will go on if I never make it inside...
ReplyDeleteMegan--the advertising definitely is disproportionate to what the actual experience is!
ReplyDeleteAmy--we have wondered for years. Now we know. Keep driving past!